Shipping Policy
Last Updated: 13-04-2025
At StonicCave, we are committed to delivering your orders safely and efficiently.
Order Processing
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times:
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Pakistan: 3–7 business days
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Delivery times may vary depending on your location and courier service availability.
Shipping Charges
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Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
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Free shipping promotions may be offered from time to time.
Order Tracking
Once your order has been shipped, you will receive tracking information via email, SMS, or WhatsApp (if available).
Delays
While we strive to deliver all orders on time, delays may occur due to:
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Weather conditions
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Public holidays
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Courier service disruptions
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Incorrect shipping information provided by the customer
StonicCave is not responsible for delays caused by third-party courier services.
Incorrect Address
Customers are responsible for providing accurate shipping information. Orders shipped to an incorrect address provided by the customer may not be eligible for replacement or refund.
Damaged or Lost Packages
If your package arrives damaged or is lost during transit, please contact us immediately so we can assist in resolving the issue.
Contact Us
For any shipping-related questions, please contact:
StonicCave
Email: stoniccave0012@gmail.com
Phone: 03435147552